Apple expands self-repair support to MacBooks in the US

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Apple expands self-repair support to MacBooks in the US

Apple has extended it's customer self-repair programme to some of its MacBook Air and Pro notebooks with the company's M1 chip, for customers in the United States.

The company will offer customers tools and know-how to repair and service their MacBook laptops at home, months after launching the service for newer iPhones models.

Apple said genuine parts and service tools will be available starting August 23.

"Customers who are experienced with the complexities of repairing electronic devices will be able to complete repairs on these Mac notebooks, with access to many of the same parts and tools available to Apple Store locations and Apple Authorised Service Providers," the company said.

Replaced parts can be returned to Apple for refurbishment and recycling, and in many cases, customers can receive credit of their purchases if they do so, the company added.

Customers can buy the repair kits or rent it for one-time use for US$49.

Apple launched self-repair services for select iPhones models in the United States in April this year, and plans to expand the service to Europe and other countries.

Additional Mac models beyond the M1 equipped notebooks will also be added this year.

Several types of repair options are available for iPhone customers, including battery, bottom speaker, camera, display, SIM tray and the Taptic haptic engine.

CRN NZ has asked Apple ANZ if and when self-repairs will be available for New Zealand customers.

The development comes hard on the heels of Apple agreeing to pay US$50 million to settle a class-action lawsuit related to "butterfly" keyboards on some models of MacBook laptop.


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