New Zealand retail and hospitality provider Tranxactor Group says it has realised 75 per cent infrastructure management costs savings by going all-in with Oracle Cloud Infrastructure (OCI), switching away its front-of-the-house services from Amazon Web Services.
Tranxactor's loyalty and customer relationship management platform ThorTransactor, developed from 2002 onwards, was moved from on-premises to the (OCI), with the company's chief executive officer John Norrie saying the shift put to rest management complexity and scalability challenges.
"We have a regional footprint, but are not a large multinational corporation, meaning we are often challenged resource wise,” Norrie said.
The loyalty provider also develops the Thorlink application that delivers real-time connectivity with point of sales systems, like Oracle's MICROS Symphony, and its own ThorTransactor.
This enables TranxActor to support customers with real-time award management, digital vouchers and other features such as fraud detection, and online transaction processing for loyalty schemes.
Tranxactor said ThorTransactor has processed over 5.5 billion transactions to date, by more than 23 million loyalty and gift card customers around the world.
The company added that it works with major brands such as Westfield, Liquorland, Oporto's and Subway.